Terms of Service

Welcome to LuScents. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

General

LuScents provides handmade candles and home fragrance products for personal use. We reserve the right to update, modify, or discontinue products, services, pricing, or website content at any time without prior notice.

Products and Product Information

We make every effort to display our products, descriptions, scents, images, and pricing accurately. Because our products are handmade, slight variations in appearance, color, texture, or finish may occur.

Fragrance preferences are subjective, and scent perception may vary from person to person.

Orders and Payment

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to acceptance and availability. LuScents reserves the right to refuse or cancel an order when necessary, including in cases of suspected fraudulent activity, pricing errors, inventory issues, or other circumstances that may require cancellation.

Payment must be successfully received before an order can be processed.

Pricing

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

LuScents reserves the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been accepted and processed.

Shipping

Shipping options and applicable shipping charges are displayed at checkout.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect shipping information, or other circumstances outside of our control.

For additional information, please review our Shipping Policy.

Returns and Refunds

All LuScents sales are final.

Returns and exchanges are not accepted for change of mind, fragrance preference, incorrect selections, or other personal preferences.

If an order arrives damaged, defective, or incorrect, please contact us so we can review the situation and determine an appropriate resolution.

For additional information, please review our Return & Refund Policy.

Candle and Home Fragrance Safety

LuScents products are intended for their stated purpose and should always be used according to the safety and care instructions provided with the product.

Never leave a burning candle unattended. Keep candles and home fragrance products away from children, pets, flammable materials, and other potential hazards.

Customers are responsible for using our products safely and appropriately.

Intellectual Property

All content on the LuScents website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to LuScents unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

Website Use

You agree to use the LuScents website only for lawful purposes.

You may not use the website in a way that could damage, disable, overburden, or interfere with the website or its operation.

Limitation of Liability

To the fullest extent permitted by applicable law, LuScents is not responsible for losses or damages arising from the improper use, misuse, or failure to follow the safety and care instructions provided with our products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Changes to These Terms

LuScents may update these Terms of Service from time to time. Any changes will be posted on this website, and the updated terms will apply to future use of the website and purchases made after the changes take effect.

Contact Us

If you have questions about these Terms of Service, your order, or our products, please contact LuScents through our Contact page.